Collect user feedback on autopilot
Who can use Emojics?
If you want to know your user's reaction to your content or feedback to your website and emails, then this tool is for you. You can collect feedback through the website, emails, blog posts, and much more with our widget. The power of Emojics is that it's quick to leave feedback and it uses emotional emojis that people already know from their daily communication.
What are the benefits?
The way you survey your customers has changed a lot. Only 2% of customers are expected to complete a questionnaire. Things change when you use emojis!. It makes surveys friendlier, easy to understand, and boosts response rate. With all this valuable feedback you collect, you will see how your users react to your content. This is a key insight into your user's minds and you can use this to improve your business, service, and content.
How does it work?
It's easy to set up! Create a free account -> select your emojis -> customize the widget -> paste the snippet of code into your website or emails. We have created guides to help you do this quickly and easily. Once you have collected feedback, you can analyze the data in your dashboard or export it to your CRM system.
Why Emoji Feedback is Important
Emotional analysis provides you with an in-depth understanding of people’s actions. To understand why someone bounced or stuck through a post, you’ll need more than a negative/positive percentage. What you’ll need is an accurate number representing how enjoyable, frustrating, or boring your content was to them. Because that’s the key to identifying the causes to the failure or success of your content. Since emoji feedback is user-friendly it requires minimal work from the user. User's just have to select an emoji based on their emotions. Because of this the response rate of emoji feedback is higher than other feedback techniques.
How To Get Started
Convert more visitors into customers with Emojics
Link any emoji to any type of campaign
- lead form, feedback form, survey etc -
just in one place
Collect customer feedback, generate leads, and interact with your customers throughout your website and email. You can create campaigns to collect customer feedback from your website and email, use data for decision-making, improve customer experience, and optimize conversions based on data. With Emojics, you can create a campaign in a few seconds with a few clicks. The campaigns are tracked in real-time so you can monitor and tweak campaigns and targeting on time. Automated campaigns are no less than a blessing that lets you create a full-fledged survey, lead generation, or feedback campaign without any technical know-how.
Net Promoter Score (NPS) is one of the most popular customer loyalty measurement techniques. Measuring customer loyalty is essential as engaged and loyal customers spend 90% more than non-engaged customers and 60% more per transaction. Thanks to Emojics NPS campaign that lets you create fully automated campaigns. You can use URL targeting to collect feedback from the most appropriate customers who visit a specific webpage on your website. With an email widget, you can run an NPS campaign via email. You don’t have to do any calculations, the analytics dashboard will show you the NPS score with individual responses at the end of the campaign.
Do you want to measure Customer Satisfaction Score (CSAT)? Emojics can help you do it. CSAT is a single-item Likert scale survey that measures customer satisfaction of specific customer interaction. You can send the CSAT questionnaire to your customers. This helps you track performance and see how well you are doing. Emojics make it easier to create, manage, and run automated CSAT campaigns. You can send CSAT to customers via email after pre-defined interactions they have with your business. Measure satisfaction for all the interactions in the Emojics analytics dashboard, identify loopholes and take necessary steps to improve satisfaction.
Customer Effort Score (CES) is a single-item survey that measures customer experience. Customers tell you how easy it was for them to interact with your business. You can run an end-to-end CES campaign with Emojics. Choose a campaign template, customize it, add rules, and use automation to run it. Your customers will receive a CES survey via email or on your website as pop-ups based on rules you have set. Once your customers will start submitting CES responses, you can view details in Emojics Analytics. It generates easy-to-understand reports that show you average CES score. You can make data-driven decisions to improve customer experience and make it easy for your customers to interact with your business.
You can create highly customized emojis-driven survey campaigns with Emojics. Unlike traditional surveys, Emojics use emojis. This increases the response rate of any survey you create because consumers love interacting with emojis – as opposed to text. All they have to do is select a relevant emoji to submit their response. Emojics surveys don’t just use emojis rather they help you track user emotions. You can run the survey campaign by Emojics on your website and email with full customization. You can use URL triggers and geographical data to improve engagement and boost the response rate.
A discount campaign helps you reduce cart abandonment, boost sales, and generate leads. You can send a quick survey via Emojics offering website visitors with immediate discount coupons. You can use URL triggers to run discount campaigns when visitors land on a specific URL (e.g., checkout page). If you want to run a site-wide clearance sale, create a discount campaign. Offer an instant discount in exchange for the visitor’s email address. Use widget customization to choose relevant emojis from a collection of more than 100 emoji templates.
What Our Clients Say
Emojics allows us to evaluate our contents, shows us user's feelings and their experiences on our platform and blog posts. It is essential when I want to generate more connections with my future clients.
At Rebrandly, we were really amazed at how successful Emojics was with our users. In fact, thanks to the thousands of feedback received via the Emojics email widget, we were able to make our newsletters more personal, reducing the number of unsubscribed users
Emojics is an awesome tool, you don’t just get user feedback but you can generate leads at the same time. Our response rate was very high (over 25%) this made it possible for us to collect thousands of priceless feedback and boost a lot our subscribers.