Customer Success Blog | Emojics

The Step by Step Process to Take Action on Customer Feedback

We’re living in an age where data drives marketing. According to Gartner, some three out of four marketing leaders base their decisions on data analytics. The survey also revealed that while about 76% of...

Email Feedback: Tools for Asking Feedback via Email

Eighty-three percent of consumers fill at least one survey a year. As a business, you have several ways to collect feedback from your customers, but nothing beats email. It has one of the highest response...

10 Skills Every Customer Success Manager Must Have

What skills a customer success manager needs to succeed? It is a billion-dollar question that is asked a lot. As businesses are giving more importance to customer success, customer experience, and customer...

10 Best Customer Success Courses and Certifications

Customer success jobs are on the rise and so as customer success courses. It is one of the fastest-growing professions in the US and other parts of the world. Businesses have realized the importance of...

Category - Customer Success

In the customer success category of the Emojics blog, our experts share all the latest news and tricks of customer satisfaction.