Customer Success Blog | Emojics

What is Customer Effort Score (CES)?

The Customer Effort Score (CES) is a customer experience metric that is used to measure how easy it is for customers to interact with your business. If customers find it hard to interact with your business, it...

Likert Scale: What it is and How to Use it?

Measuring customer attitudes and feelings is essential for your business as this is how you improve customer experience. The way how you create and conduct customer surveys play an important role in its...

The Best Digital Marketing KPIs for Agencies

🎉We are really happy to host this amazing guest post about the best digital marketing KPIs agencies need to track, written by Marie Lamonde content marketing specialist at DashThis. Nowadays, there are so many...

10 Best Free Shopify Apps to Increase Sales in 2020

The best FREE Shopify Apps to increase the conversion rate and boost sales on your eCommerce store.

Category - Digital Marketing

In the digital marketing category of Emojics blog our experts share all the latest news and tricks of marketing.