Customer Success Blog | Emojics

What is Customer Satisfaction Score (CSAT)?

Customer satisfaction has a long-lasting impact on your business and its growth. It is predicted that by 2020 more than 40% of all data analytics projects will relate to an aspect of customer experience. It is...

What is a Good Net Promoter Score (NPS)?

The Net Promoter Score (NPS) is a simple yet effective way to measure customer satisfaction. It is used extensively by businesses of all sizes to see if their customers will recommend their business to someone...

What is Emotional Analysis? Complete Guide 2020

A good marketer knows everything about his target audience. What they like, how they feel, what makes them happy, what makes them sad, what are their emotional concerns, and more. Understanding your ideal...

Our 6 Best Customer Success Articles of 2019

We have published dozens of articles this year that have interested our readers, we have covered different topics such as marketing and sales strategies, growth hacking tricks but in particular, our focus has...

Category - Emotional Analysis

In the emotional analysis category of the Emojics blog, our experts share all the latest news and tricks of emotional analysis.