Customer Success Blog | Emojics

10 Best Free Shopify Apps to Increase Sales in 2020

The best FREE Shopify Apps to increase the conversion rate and boost sales on your eCommerce store.

NPS Calculator and How It Works?

Try our NPS Calculator for free: NPS Calculator Net Promoter Score (NPS) is one of the easiest and effective ways to measure customer satisfaction and how likely they are to recommend your business to someone...

10 Best White Label Marketing Tools to Increase Your Agency Revenues

There isn’t any single best way to make money from your agency. The best thing about running an agency is that you have multiple verticals for expansion depending on client demand. Marketing agencies could...

12 Best Customer Feedback Tools

Customer feedback plays an important role in business growth. It shows you what you’re doing well and what needs to be improved. It provides you with insights that you can’t find anywhere else. The...

9 Best Customer Success Conferences for 2020

Also this year we want to recommend the best customer success conferences you should attend. These conferences are a unique opportunity to connect with opinion leaders in this sector, get to know the most...

12 Best Customer Success Blogs

Customer success is more than a buzzword. It is a complete customer experience strategy that you should incorporate into your business model. Businesses know the importance of customer success and this is a...

What is a Good Net Promoter Score (NPS)?

The Net Promoter Score (NPS) is a simple yet effective way to measure customer satisfaction. It is used extensively by businesses of all sizes to see if their customers will recommend their business to someone...

What is Emotional Analysis? Complete Guide 2020

A good marketer knows everything about his target audience. What they like, how they feel, what makes them happy, what makes them sad, what are their emotional concerns, and more. Understanding your ideal...

7 Best Team Communication Apps in 2020

🎉We are really happy to host this interesting guest post about the best team communication apps to use in 2020, written by Olga Mykhoparkina Chief Marketing Officer at Chanty. There are various conditions to...

Our 6 Best Customer Success Articles of 2019

We have published dozens of articles this year that have interested our readers, we have covered different topics such as marketing and sales strategies, growth hacking tricks but in particular, our focus has...

13 Customer Success Books You Need to Read

It isn’t easy to make customers happy. You need to help them achieve what they want. You need to make sure that their problem is solved in the best possible way. This is what customer success is. According to...

Customer Satisfaction Score Benchmarks by Industry

Customer satisfaction score benchmarks 2020Customer satisfaction is an important metric that every business should be measuring. Satisfied and happy customers stick with your business and are least likely to...

Guide to Customer Satisfaction Score (CSAT)

Measuring customer satisfaction is essential for any business. You should know how happy customers are with your product, service, and brand. There are several methodologies and techniques to measure customer...

What is a Feedback Emoji?

Customer feedback is essential for business growth. It lets you improve customer experience significantly which directly impacts financial growth. Research shows that 73% of companies having above-average...

How to Collect Feedback via Email

Customer feedback is important and helps you with decision-making across all touchpoints. The way how you collect feedback and when you do it are two critical components that will determine the response rate...

How to Increase Agency Sales and Revenue with White Label Tools

Software is everywhere. The future belongs to them. Statistics show that 73% of businesses will be running totally on apps and software provided by SaaS companies by 2020. And 86% of companies will be running...

4 Best Customer Satisfaction Scores

It is OK to have unhappy customers, every business has unhappy customers. However, it isn’t OK at all not to take action. Satisfied customers are 80% more likely to buy again so it’s essential not only to...

5 Best Ways to Measure Customer Satisfaction

Satisfied customers tend to purchase more over time and can be avid advocates of your brand. But it happens only to businesses that know to deliver their services the right way and how to exceed customers’...

How to Collect User Feedback for Your E-Learning Platform

E-Learning is a massive industry and it is growing rapidly. Think of the leading global e-learning platforms like Udemy and Lynda, they are huge platforms. Lynda, for example, was acquired by LinkedIn for $1.5...

5 Hacks to get the most from your Product Hunt Launch (2018 Updates)

In this guest post, Stefano shows several tricks and hacks to get the best from your Product Hunt’s launch! The topic of this post has been extracted from “How To Launch On Product Like A Boss” with...

Marketing Tools journey for SaaS Startups

Right tools can change the fate of your SaaS startup. Your idea, product, and features are not as important as finding and using the right tools to reach your target audience and show them your software. Even...

How to use Emojics with Zapier to grow your business

If you use apps to run your business, which I’m sure you do, you’d agree that connecting apps and tools together and integrating them is very important. If you cannot integrate Emojics to your CRM tool...

Using emojis: 5 effective ways to communicate with your audience

Emojis have become a fixture of modern messages and communications. Used by 92% of internet browsers, emojis are one of the most used visuals in marketing at the moment. The original set of 172 symbols has now...

How to Get Visitor Feedback For a New Website?

So you have created a new business and have successfully launched your brand new website, great. But do you know if visitors like your website? That’s where you have to get feedback from visitors. Website...

Why Affiliates Should Switch to SaaS Affiliate Programs

Affiliate marketing industry is huge. According to Forrester Consulting, affiliate marketing is estimated to grow at an annual rate of over 10% through 2020 and the affiliate marketing industry is expected to...

Sentiment and Emotional Analysis: The Absolute Difference

As content marketers, we tend to care quite a lot about our readers’ feelings. Did they make it to the end of the article? Did they laugh to that joke? Were they bored at some point? Those are all questions we...

Importance of B2B Lead Generation Tools

Lead Generation is the process of collecting your visitor’s contact information from your website, landing pages, live chat apps, widgets, etc. There are various B2B lead generation tools for every category...

How to Take Advantage of Customers’ Negative Feedback

Negative feedback is inevitable. Businesses get all types of feedback from their customers. Getting a negative review or a complaint from a customer isn’t big deal but how you react to negative feedback is...

7 Innovative Ways to Generate New Leads

Generating leads is one of the biggest marketing challenges ever. According to the State of Inbound report, 63% of marketers rate generating traffic and leads as their top marketing challenge. How about if you...

Marketer’s Guide: How, When and Who Uses Emojis

Do you use the emojis? Sure you do. They let you add emotions and feelings to the text. More than 70% of people use emojis because they help them more accurately express what they’re thinking and another...

How to Skyrocket your Content Engagement using Emotions

If you’re using a content campaign as part of your strategy, you’re probably aspiring to create the best content in your field. Emotions But have you ever wondered what makes content attractive and viral? When...

Why Emojis Increase User Engagement by 15%

Emojis are everywhere from social networks to smartphones to emails and beyond. There are more than 2 billion smartphone users all over the world who send 41.5 billion messages and 6 billion emoticons every...

What is the Inbound Reaction Feedback?

Are you more worried about the web traffic that your site receives or about the leads it generates? The way you answer to this question can reveal a lot about you as a marketer. Although there are plenty of...